This add-on costs extra and isn't part of the main purchase
Zendesk Integration with Profit Surge
Use this app to automatically synchronize Zendesk customers with Profit Surge, view Zendesk tickets, or create new ones without leaving Profit Surge, and more.
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Tickets Synchronization
Profit Surge will automatically displays the Zendesk tickets of the active Profit Surge user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Profit Surge conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Profit Surge.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
